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Shipping Information
Shipping Rates and Policies

shipping policy

The following terms and conditions should be read carefully and are effective immediately on all orders executed by Awesome Leather.com 

Prices: All our Prices are FOB Texas. Due to material and Production cost fluctuations, prices are subject to change without prior notice

Payment Terms: We ship all our orders Visa/Mastercard/Discover/American Express

Shipments: All orders are shipped via UPS Ground or USPS unless otherwise advised by the customer.

Shortages & Packages Received:

  • Upon receiving your order, each carton should be checked for damage! Tampering before signing for delivery receipt.
  • DO NOT DISCARD damaged cartons as they may be held for inspection purposes.
  • If you receive a damaged package by UPS, notify your local UPS Customer Service for advice & write ?Damaged Carton? on all delivery receipts before signing.

    Returns: All merchandise must be inspected upon receiving and any discrepancies, defects or shortages must be reported to Awesome Leather Immediately A Return Merchandise Authorization Number (RMA #) is required for all returns. Please write the RMA # on the outside of the each carton for quicker service. Awesome Leather reserves the right to determine the nature of any defects discrepancies of all return merchandise. Any credits! Replacements will only be made after returns have been received by Awesome Leather.

    Restocking Fee: Restocking fee of 15% will be charged on merchandise being returned 30 days after the invoice purchased date. If merchandise is deffective or is in perfect condition it can be exchange within 30 days of the purchase date.  

    Back Orders: All back orders will be shipped within 45 to 60 days unless otherwise advised by the customer for any cancellations. Please advise your sales representative if you wish to cancel backorders automatically.

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    customerservice@awesomeleather.com